If you've signed an Order Form with us: the version of this Trust Centre that was live on the date you signed is the version that binds your initial subscription term. Contact support@capnet.co.uk with your Order Form reference for a dated PDF.
Service Terms
Terms by service line
The terms in this section apply where the corresponding service appears on your signed Order Form.
Cyber Security & Huntress
Managed Detection & Response, ITDR for Microsoft 365, managed SIEM, and Security Awareness Training — provided via Huntress Labs Incorporated.
Telecommunications Services
VoIP (Horizon, Webex), broadband (FTTC, FTTP, SoGEA, Ethernet), number porting, emergency calling, fair use and traffic management.
How to get help
For questions about which terms apply to your contract, or any other query about this Trust Centre, email support@capnet.co.uk with your Order Form for reference. We aim to respond within three working days.
Phone: 03454 705 704